It is very important to clean your glass after the initial 3 hours of burn time. Only pilot comes on and stays on. Hearth & Home Technologies remote controls have a manual switch on the receiver that can be turned to the OFF position. These accessories are often times not included in online sales, and can be very difficult and expensive to find after the fact. RCT-MLT If you enjoy having the best, then this remote is ideally suited for you. You should be able to see where the arc is occurring. Why am I feeling a cold draft from my fireplace? No Pilot Light 2. The glass on a gas fireplace WILL reach very high temperatures. Also check what is on top of the fireplace. If yours appears to be the mirror image of picture #4, then the word "PILOT" will be in the 12 o'clock position to light the pilot, and "ON" will be set to the 12 o'clock position to turn on your main burner. This provides the option of a remote controlled variable flame. To exit child proof mode: Press the Up Arrow Button twice and Down Arrow Button once. If the chase area or doghouse is not insulated adequately, that is another possibility. It will work fine for 15-60 min then the flame intermittently cuts out and reignites. They are especially convenient in large rooms where a switch on the fireplace or on the wall is not always easily accessed. STEP 3: Locate pilot assembly with spark igniter (located behind and below logs in the firebox - typically in the bottom center). Scratching can cause the glass to shatter. Should I have any type of inspection done to my fireplace or insert? You will need to install batteries for operation. The early sonic technology was used on television, but quickly abandoned due to limitation in channels and choices. From a cost standpoint, an insert will cost approximately five times the cost of a nice gas log set. Remove the front face or louvers of your fireplace; carefully remove the glass assembly of your fireplace (following the instructions in your manual) and lay it on a soft surface. STEP 2: Open valve by pivoting handle to be parallel to gas line. On the contrary, the glass panel keeps warm room air which your furnace has already heated from going up your fireplace flue. This remote is ideal for the homeowner who wants the functions of a wall thermostat and the convenience of a remote control. Is direct vent the same thing as ventless? Your decision really comes down to how much a priority heating efficiency is for you. You will want to make sure that electricity is run to the junction box underneath the fireplace first, before ordering & installing a fan kit. We offer both a full line of inserts and vented gas logs to choose from. Since no air from your home is going up the chimney, a direct vent model is very efficient. Extensive knowledge about Gas, Wood and Pellet hearth products. I found the standing pilot light was not burning. Resetting your Heatilator Intellifire Plus Ignition System Video Watch on This will need to be investigated by your installer. Back This should eliminate the manufacturing smell on a new fireplace. No. The vent can terminate vertically through the roof or horizontally through an exterior wall. STEP 4: Then locate red or black igniter button. Arrange logs in a safe way to ensure that logs dont roll out during burning. This will help the performance on any fireplace installed in tightly-constructed or well-insulated home. STEP 8: Finally, turn the unit's ON/OFF switch (or wall switch or remote control) to the "ON" position to start your fire. If the fireplace is mounted on cement versus plywood, that can also transfer cold into your home. Partially closing the flue (chimney) damper can cause smoke to spill into the room when burning wood, or cause carbon monoxide (CO) to come into the room when using gas logs. Direct vent fireplaces are sealed combustion systems and need the glass on to function properly. The second meaning of zero clearance is if you are able to finish up to the face of the fireplace, so that no metal shows after installation is complete. Also check what is on top of the fireplace. Wipe both sides with household glass cleaner (do not use a product with ammonia), using a soft cloth. This is located inside or near the fireplace and receives the radio frequency from the hand-held transmitter. Not if your fireplace was shipped with a glass panel on the front. When the remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius the fireplace will not turn on and off. Gas and it has electronic ignition. - An LED/LCD digital read out of the rooms temperature. It is also recommended to turn the gas off when servicing your appliance. Also check the installation manual for any other potential openings that may need to be shut. Yes, you can still use your Heatilator Fireplace. Both the transmitter and receiver in model SMART-BATT are powered by batteries. Occasionally, individuals will attempt to sell products online without the consent of the manufacturer. In turn, the pilot flame lights the main burner gas. It should be noted that while we are getting a lot of heat, we are passing the ANSI and UL standards for combustible temperatures. The pilot lights but the burner will not come on. When I turn the switch on the igniter sparks and the pilot lights but the main burner will not light. Based on national averages, a natural gas fireplace consuming 27,000 BTUs/hr will cost less than 20 cents/hr to enjoy. The glass doors should be closed as the fire dies down to minimize the amount of room air going up the fireplace chimney. AFUE (Annual Fuel Utilization Efficiency): Both the on cycle and off cycle are calculated in this rating. Gas burning fireplaces and inserts have a serial/model/rating plate in the lower cavity controls area. We ask that your dealer contact us if further assistance is needed to resolve your service issue. A B-vent must be vented vertically and uses fresh air from inside the home to provide oxygen to the fire. When this is set, only the arrows will have functionality. Using a non-approved door can block off cooling air into the firebox chassis and cause a potential fire hazard. We sell optional screen mesh panels that go on the front of the glass that takes away any reflection, and adds an additional safety barrier against accidental contact with the hot glass panel. Based on national averages, a natural gas fireplace consuming 27,000 BTUs/hr will cost less than 20 cents/hr to enjoy. View demo >. The term Intermittent is used because the pilot burner flame is only present when the main burner is operating. Even heat circulating models still pull a tremendous amount of air from the home. Additionally, burning wood voids the warranty of the hearth kit. Scratching can cause the glass to shatter. Specialized in the brands: Quadrafire, Heat & Glo and Heatilator. We want you to be very satisfied with your Heatilator hearth product. 3. Can I add a fan to my wood-burning fireplace? Can I install a traditional or plasma TV above a gas fireplace? It will also automatically turn the blower off when the fireplace is turned off and the unit cools to a certain temperature. I have a heatilator system with an IPI ignition. We offer both a full line of inserts and vented gas logs to choose from. Where can I get help if my appliance is not working correctly? RCT-MLT If you enjoy having the best, then this remote is ideally suited for you. You must leave the doors open when you are operating RealWood Elite gas logs to avoid damaging the controls. Fronts, piping, surrounds, gas or electric connections, and installation will be in addition to this suggested price. No. On that rating plate is your model number and serial number. This switch will activate the blower when the firebox heats up to a certain temperature. You need to be sure the gas hearth appliance you have is set up for the type of gas fuel you intend to burn. The solenoid is installed onto the regulator (located on the gas valve) of the fireplace to vary the gas pressure to the burner. If there is no electricity to the junction box you would have to run electric to the fireplace first before the fan kit could be installed. If you have a gas fireplace or stove with a standing pilot, it will light during a power outage since it doesnt require electricity to activate the pilot flame. Wood-burning fireplaces have a metal serial/model plate in the upper left side or right side of the firebox, or riveted on the smoke shield behind the screen. Zero clearance has two meanings. Under normal operating conditions the batteries should last 6 12 months. How can I find the model or serial number? STEP 4: Then locate red or black igniter button. This provides the option of a remote controlled variable flame. Why? Intermittent Pilot Ignition is an electronic system, which uses an electrode to ignite the pilot gas. The larger size of a masonry chimney is unsuitable for use with a factory built fireplace. You can test the junction box by plugging a lamp into the junction box and switching it on and off. Remove the logs carefully from the fireplace in a box, take them outside and use a soft brush or vacuum to clean them. HEAT-N-GLO HEATILATOR QUADRAFIRE Distributors & Authorized . How do I know where I can place the gas logs? This video walks you through the steps from identifying what system you have, to accessing the system and resetting it. LP units run slightly higher. There are several possible causes of feeling cold air from a wood fireplace. 2) A receiver. Your local dealer will be happy to assist you in determining the best venting option for your particular layout. There are several models on our website that are capable of this clean-faced, zero clearance finish. How often do I have to clean the gas fireplace and vent? Your local dealer can help you pick the insert that best fits your needs. If you have a see-through wood-burning fireplace, the doors should be either closed or open on both sides when burning. We recommend annual service of your fireplace by a qualified serviceperson. If you can close the drapes or otherwise shut out any external light sources, turn the gas OFF & get right in there, while somebody hits the switch. If your fireplace does not have a gas starter, arrange kindling (small diameter sticks) in a crisscross pattern on top of crumpled newspaper under the grate before arranging the logs. May work up close and will not work a few feet away. How can I eliminate the odor in my wood-burning fireplace? You will want to make sure the damper is closed. Remove all objects from your mantel and then replace the objects one at a time. There are two reasons for this. 3) A Solenoid (for remote model RCT-MLT). Your wall switch may be in child proof mode. Safety Features: A child proof setting to disable the on/off button is also standard and manual shutdown after 9 hours of continuous operation. Arrange logs in a safe way to ensure that logs dont roll out during burning. These accessories are often times not included in online sales, and can be very difficult and expensive to find after the fact. We recommend annual service of your fireplace by a qualified serviceperson. While installing gas meters today , I noticed that one of our many new home builders had installed a couple of the Heatilator ND3630I Direct Vent Fireplaces in two of their new homes. It is important that you purchase glass doors that the manufacturer of your fireplace sells for your particular model. This will ensure that your appliance is functioning properly. If power is actively supplied to your fireplace, simply turn the on/off button, wall switch or remote control to "on" to ignite your main burner. Why will the blower not turn on right away? In about a minute or so the pilot shuts off. They are all compact in size to fit the palm of your hand and come with a wall mounting bracket for easy storage. This means they have a fixed glass front which seals the gas burner and combustion firebox off from your home. Furthermore, many local dealers will not service a fireplace they did not sell, making the authorized service of your product much more expensive. When initially burning your new gas fireplace, the oils, etc. You can view these fireplaces at www.heatilator.com. We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. Heatilator carries Reveal model B-vent gas fireplaces which are sold without fixed glass on the front. Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? Carefully replace glass on front of fireplace (following the instructions in your manual), making sure glass assembly and front are secured. 4) Hand-held transmitter is outside of the 25 of operation. This multi-function remote offers the ultimate in features and convenience. Clogged Thermocouple Or Thermopile 3. This will need to be investigated by your installer. Can I convert my gas fireplace to a wood burning fireplace? Direct vents can be vented vertically or horizontally through an exterior wall. Shipping Damage - Our products are designed to ship to our customers using approved carriers and processes. Can I convert my standing pilot fireplace to an IPI system? Make sure you replace the logs exactly as they were originally placed. When the main burner is off the pilot is also off. Doing so will void your warranty on the fireplace and possibly your homeowners insurance. Low battery indicator icon. This will over ride the remote control feature. Many of our gas fireplace models that have louvers or grills on the front can have a fan kit added. Can the glass doors on my fireplace be closed when my gas logs are burning? Over sizing or overuse of a vent free hearth product can lead to excess moisture in a well built, tightly constructed home. Attempting this could result in injury, damage or worse. If you want a lot of heat from your fireplace, you should consider a direct vent gas insert. Yes. The HSI heats up to around 1,800 to 2,500 degrees Fahrenheit and glows red-hot. Remote Controls are a consumer convenience. This switch will activate the blower when the firebox heats up to a certain temperature. Check with your local dealer on availability of doors for older models. Also make sure the circuit breaker is not tripped. Once the pilot is lit, continue to hold the valve knob in for 30 seconds, then slowly release. On a new gas fireplace there is a curing time or burn-in time. On that rating plate is your model number and serial number. The fireplace flame does not turn on and off at the exact desired temperature. STEP 6: While pressing and holding in the valve knob (in "PILOT" position - it should press in about 1/4"), press the red piezo button repeatedly (once per second) until the pilot ignites. Use manual or thermostatic settings to operate the fireplace at desired temperature between 45 to 99 degrees. The wall switch requires low voltage electrical wiring. 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